If you are using Trend Micro for Anti-virus on your terminal servers you should consider applying the following changes to remove the icon from running in the system tray. It is inefficient and drags down performance to run this for everyone so it works best to remove it.
Here are the changes:
If you are running Trend Micro on a Terminal Server, you should consider removing the systray process for monitoring Trend Micro on each user account.
REMOVE INI ENTRIES
notepad C:\Program Files\Trend Micro\Client Server Security Agent\ofcscan.ini
search for NT_RUN_KEY_FILE_NAME=pccntmon.exe and change to
NT_RUN_KEY_FILE_NAME=pccntmon.exe Removed by Admin
search for NT_RUN_KEY=OfficeScanNT Monitor and change to
NT_RUN_KEY=OfficeScanNT Monitor Removed by Admin
REMOVE REGISTRY ENTRY
Navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
remove OfficeScanNT Monitor