Category: Policy & Procedures

Avoiding Business Disruptions: Lessons from the Recent IT Outage

Right now the world is still whirling over a massage outage due to a fault somewhere being pinned at the

There is a multitude of tools available for managing passwords, but, as is often the case in security, there’s a

This year Microsoft made a very public statement about how they’re fundamentally changing how passwords will work in Microsoft Windows

Something making a lot of news in the papers recently is compromised usernames and passwords. This has been seen from

The primary objective of HIPAA is that health organizations have the infrastructure and procedures – administrative, technical and physical –

This is to help define what activity is billable versus non-billable activity under a typical Managed Services Agreement (MSA/MSP). Beyond

It is the general policy that the IT staff does not need to know the individual user passwords and will

Network Assignment To properly configure network printers initially on a windows network: Leave printers setup in DHCP Check DHCP server

We’re starting a new series on Monday called “Policy Monday” to help share common technology policies. This week we’ll start

This process known as Magic Touch relates to the customers experience and viewpoint regarding our on-site service. Specifically, it is