Documentation – Legal
Here is a quick tip — when it comes down to the matter, the person with the more documentation, paperwork, records, etc., will win. Second to that is communication – the person who communicates the most, via e-mail, letter, phone, will win. Whatever you are dealing with, from customers, clients, employees, or the government — in any legal (or potential legal) matter, the one who can substantiate their side with documentation will prevail. It really doesn’t matter who is right or wrong, it is who can prove their case better with solid documentation.
Do you have a corporation? Then you do have all of your corporate minutes, annual shareholders and directors meetings? Written consent agreements for all director level actions?
How about employees? Are you documentation disciplinary action, raises, verbal notices? How about proper timekeeping records?
And what about your clients/vendors? You always have a written contract, documented project descriptions, project scopes, payment terms?
Keep that printer and scanner busy — wear them out with the amount of paperwork and documenting you perform.