The tools I use…

Here are some of my favorite applications I have installed on my computer, and often install right away, in no particular order:

  1. Microsoft Office Professional Plus – This is the obvious must have software for anyone interacting with other businesses. I really enjoy the seamless operation between products and how it makes interacting with the business world so much easier. I have tried Open Office, and it is a faster, less bloated office productivity suite and significantly less expensive. However, it is still only 90% real-world compatible with Microsoft Office, and thus can be a real pain. This is especially true when it comes to situations where page formatting is critical. When you factor that in, in many cases, the time I would spend working around the compatibility issues, Microsoft Office is actually less-expensive — something I think people need to consider a bit more often when looking at free tools… But alas, this list is filled with free tools!
  2. Microsoft Acrobat Professional – Yes, I have used (and continue to use) a number of low cost PDF creation tools such as pdf995 – which I really enjoy – and often recommend for users looking for simple print-to-pdf features; but I really appreciate all of the features which come in the full fledged product such as the ability to optimize scanned documents, perform OCR to make a scanned document searchable, and the ability to create interactive forms.
  3. Notepad++ is probably the best text editor I have used in a long time. It is a great improvement over the built in Notepad. The color coding when viewing code such as HTML, PHP or Java is very helpful, and there are additional plug-ins available.
  4. CuteHTML is a no longer a developed application but I have used it for so long I am simply used it’s interface and appreciate the built-in FTP application. I use it frequently to edit HTML and PHP code. I know there are better applications out there, but this is simply used out of familiarity and habit.
  5. CuteFTP is my preferred paid for FTP application for ages, but I have honestly stopped installing it on new systems and simply use Filezilla which features match close enough to meet 99% of my needs. This program permits multiple FTP downloads from mutliple FTP server at the same time and supports FTP, sFTP and FTPS. It is mature and actively developed.
  6. Virtual Drive Clone – my favorite application for mounting ISO images as optical media.
  7. Microsoft One Note – while technically part of the Microsoft Office Suite above, I call this one out for two tools that a lot of people don’t know about. First is that there is a screen clipping tool built into it. There are a lot of screen clipping tools available, both free and paid for, but this one is already built into a Microsoft Office application, so there is no extra software to download, install, patch or even take up system resources. A simple press of windows-S enables you to clip any part of the visible windows. I use this frequently for creating documentation or power point presentations. The second part is that it is slowly replacing my trusty physical paper notepad. And using One Note 2010 with Microsoft Skydrive, it keeps my laptop, desktop and work computers all sync’ed. Love it!
  8. Drop Box – along the lines of syncing data, I am starting to use Drop Box for non sensitive data. They can help keep your data synced between multiple devices including mobile devices. Due to a recent security flaw, there was the potential for your data to be accessed by other users. As with any technology like this, I discourage the use for anything sensitive.
  9. Keepass safe – A password manager which helps you to manage your passwords in a secure way. You can put all your passwords in one database, which is locked with one master key or a key-disk.
  10. VLC – A highly portable multimedia player for various audio and video formats (MPEG-1, MPEG-2, MPEG-4, DivX, mp3, ogg, …) as well as DVDs, VCDs, and various streaming protocols.
  11. Log me in – Each of my systems has this installed, and I really appreciate that even after you logon to the website, to access your system, it still requires you to enter whatever password you use on your computer to access it.
  12. Trillian – While I rarely use instant messenger anymore, Trillian is a fantasic,  fully featured, stand-alone, skinnable chat client that supports AIM, ICQ, MSN, Yahoo Messenger, and IRC – all in one application and interface.
  13. CCleaner – A system optimization and privacy tool that removes unused files from your system and allowing Windows to run faster and freeing up valuable hard disk space.
  14. Google Picasa – A free software that helps you locate and organize all the photos on your computer, edit and add effects to your photos with a few simple clicks and share your photos with others through email, prints and on the web.
  15. Remote Desktop Manager – If you are freqently connecting to remote resources such as via RDP or VNC, this is the tool for you. It offers built-in support for Microsoft Remote Desktop, Terminal Services, VNC, LogMeIn, Team Viewer, Ftp, SSH, Telnet, Dameware, X Window, VMware, Virtual PC, PC Anywhere, Hyper-V, Citrix, Radmin, Microsoft Remote Assistance, Oracle Virtual Box and more.
  16. PuTTY – is probably the most common, versatile multi-protocol client application which is our longtime favorite choice for all our SSH needs. To many PC power-users an SSH client is absolutely vital to their everyday operations, and PuTTY’s the most popular windows client for a reason.

First 10 things I do to a new computer

If you’re like me, anytime you get your hands on a new computer there are a handful of things you do to it. That could be if the computer is for your use or for someone else. Here is my top 10 things I do:

  1. If there is trialware software, I remove it – especially if it is anti-virus software! Clean up all of the unneeded software
  2. Run Microsoft Updates to ensure the operating system is fully patched. Even newly shipped computers can need 10’s to over 100 updates!
  3. Visit the hardware manufacture’s website such as the Dell Support Website and check for updates to the BIOS and other hardware. As with #2 above, the vast majority of computer shipped directly from the manufacture is running old software such as BIOS and firmware.
  4. Install a web browser of choice – for me I install both Chrome and Firefox.
  5. Install a handful of standard apps every user needs:
    1. Adobe Acrobat Reader
    2. Java for Desktop Computers
    3. Adobe Flash Player (but you’ll need to do this for each browser you use)
    4. Adobe Shockwave Player (old, but some sites still require it)
    5. Adobe AIR Player (used on some sites)
    6. VLC (plays just about any media)
    7. Open Office (if you don’t own a copy of Microsoft Office)
    8. Virtual Drive Clone (lets you mount ISO as if they were CDs)
  6. Install any purchased or commercial software
  7. Download and CCleaner, and run the registry cleanup utility – during the install, I uncheck virtually all of the install options. I like this tool hidden, not actively running, and not even viewable on the start menu. I will execute it from the “Program Files” directory manually. I prefer an un-cluttered Start menu, so many utilities, especially for other people, I keep un-linked in the start menu.
  8. Install Anti-virus software:
    1. I prefer commercial Anti-virus software, and never recommend a consumer grade AV software for anyone
    2. If you don’t have access to a commercial/business AV software, choose Microsoft Security Essentials – a lightweight, free, non-ad driven Anti-virus software
  9. Run a disk defragmentation software, either Microsoft’s built in utility, or Diskkeeper (highly recommend)
  10. Setup a non-administrative user account. If this is a domain based workstation, then this is likely already taken care of but for small work groups, friends or family personal computers, I always setup two accounts. Their “user” account and their “adminsitator account”. Both have passwords, typically the same password to make it easy for them. I have them always use the “user account”. And if appropraite setup the computer to auto login to that account.

In the next article I will discuss some of the software tools I install on my own workstations as an administrator and power user.


Dr Ping

What is the purpose? If you are curious to see how your broadband ISP measures up against competition in terms of latency to many different internet destinations, then Doctorping will help. It calculates a latency benchmark, which you can use to compare to others in your ZIP or state.

How to get your score: Please download the windows-only executable, doctorping.exe. Unpack it onto your desktop, find the doctorping program icon (looks like a bullseye with a red cross in it), and run it. Doctorping will check the latency to a class of internet routers spread through the US, and take your browser back to this page, to display your ping score, and your rank.

How is the score calculated?
The score is the MEDIAN of all the millisecond ping results. Those who remember high school stats know that the median is less sensitive to outliers (extreme results at either end of the spectrum).

What is a good score?
The lower the doctorping score the better. A good score is one that is top in your area (US state). A bad score is one that is bottom in your area.

What does it measure?
The measure is the average of the latency from you to many IP addresses, spread fairly evenly around the US. Some routers are near you, others are far away.

I’ve got a terrible score! What does that mean!
It means that your average latency is measured as relatively high. If others in your area, on the same ISP, score much better, it may indicate a problem with your line or setup. If others in your area, on the same ISP, also score badly, your ISP may not be efficiently routing you, compared to competing companies.

You can find out more about this tool at:


Smoke Ping SampleSmokePing keeps track of your network latency:
  • Best of breed latency visualization.
  • Interactive graph explorer.
  • Wide range of latency measurement plugins.
  • Master/Slave System for distributed measurement.
  • Highly configurable alerting system.
  • Live Latency Charts with the most ‘interesting’ graphs.
  • Free and OpenSource Software written in Perl written by Tobi Oetiker, the creator of MRTG and RRDtool

It has been a great resource I’ve been using for years. It is very helpful in troubleshooting VoIP issues, as well as general WAN latency. For more information on this tool, go to and you can also find a free copy to use on


Malware Bytes

I am surprised how many times I run into this from IT consultants, contractors and firms who don’t know this…. Malwarebytes is not free for business use.

Individually the cost of a single user is $25:

 Alternatives to using Malwarebytes:

ESXi Monitoring with Veeam

veeam-monitorA great free tool (with a commercial counterpart) I experimented with today was Monitor from Veeam. It provides the ability to view multiple ESXi instances without purchasing virtual center. Now VMware’s virtual center does provide you alot more features and tools. But with Monitor you can view the resources of every ESXi server in your environment.

The following features make this a great tool to checkout:

Performance monitoring: Comprehensive data on resource consumption and workload, from vCenter, ESX/ESXi host, and complete down to the individual VM. Real time data consolidated in one place.

Hardware monitoring: Provides a complete picture of your datacenter, through CIM/SMASH API – track everything from temperature and fan speed, to ventilation, power and more – eliminating the need for service console based hardware monitoring agents.

Correlation of event and performance data: See all of your datacenter activities on a single page, in real time. No need to switch between different virtual machines, hosts or vCenters – all information in under one easy to modify view.

User interface optimized for monitoring: The interface was designed with monitoring, not control in mind.

With all of these features at a price you cannot pass up, you really should try it out today:

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